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Bow Medical Practice, Iter Cross, Bow, Near Crediton, Devon EX17 6FB Tel: 01363 82333, Branch Surgery at North Tawton Medical Practice, Devonshire House, Essington, North Tawton EX20 2EX
Bow Medical Practice, Iter Cross, Bow, Near Crediton, Devon EX17 6FB Waiting room at Bow Medical Practice, Iter Cross, Bow, Near Crediton, Devon EX17 6FB Children's area in the waiting room at Bow Medical Practice, Iter Cross, Bow, Near Crediton, Devon EX17 6FB

Opening Hours

Monday - Friday
8.00am to 6.30pm

Dispensary Opening Hours

Monday - Friday
8.00am to 1.00pm
3.00pm to 6.30pm

Morning Surgery

Urgent Care Clinic
Monday, Wednesday & Friday
8.30am to 10.00am
(No appointment necessary)

Tuesday & Thursday
8.30am to 11.30am
(By appointment only)

Afternoon Surgery

3.30pm - 6.30pm

(By appointment, pre-bookable up to 6 weeks in advance)

Call 111 when it's less urgent than 999

When the Practice is closed, please call 111 when you need medical help fast but itís not a 999 emergency. Calls are free from landlines and mobile phones.

You should use the NHS 111 service if you urgently need medical help or advice but it's not a life-threatening situation.

For immediate, life-threatening emergencies, continue to call 999.

Services

We provide a full range of NHS services, which we are contracted to provide under NHS England Devon, Cornwall and Isles of Scilly Area Team. These services include maternity, contraception, minor surgery and child health surveillance services.

Patients, including new patients joining the practice, will be offered consultations for a health check as part of our programme of health promotion.

Northern, Eastern and Western Devon Clinical Commissioning Group (NEW Devon CCG), of which Bow Medical Practice is a member, is responsible for buying a range of community services on your behalf. It is important that services are commissioned which reflect the needs of the local community.

For general enquiries

If you would like to email any member of NEW Devon CCG staff please send your email to D-CCG.corporateservices@nhs.net stating the name of the person you wish to contact and your email will be forwarded for their attention, they will then reply to you as appropriate.

Alternatively, you can contact the CCG as follows:

NHS Northern Eastern & Western Devon Clinical Commissioning Group
Newcourt House
Old Rydon Lane
Exeter
Devon
EX2 7JU

Telephone: 01392 205 205 or 0845 140 5005

Fax: 0845 140 4046

Email: D-CCG.corporateservices@nhs.net

Repeat Prescriptions

We are able to automatically dispense your medications each month; this will mean that you no longer need to remember to order your medications. We will check with you when you collect your medications to see if there are items that you do not require the following month.

Alternatively patients requiring a repeat prescription of their medication may send their repeat slip into the surgery. Repeat Prescriptions may also be ordered through this Web site here. Please give three working days' notice (excluding Saturdays).

Confidentiality

In common with all UK general practices, your records are stored electronically in our computer system. Rigorous safeguards are employed to prevent unauthorised access to stored information and your rights are fully covered by the Data Protection Act 1998. NHS England has access to certain parts of the system in order to obtain data for audit and management purposes; however, this excludes access to any information which identifies any individual by name. The Freedom of Information Act 2000 allows you access to any records we hold about you.

We appreciate that in a rural community you may have family or friends who work at the practice; we have strict confidentiality policies which all staff work to and respect.

Disabled Facilities

The surgery provides easy access for those with disabilities. There are disabled parking bays at the entrance and all toilets are equipped with disabled facilities. Please let the receptionist know if you have problems with sight or hearing so appropriate help can be provided.

Private Services

Certain services are not provided by the NHS. You will be advised of the fees applicable when you request any services not covered by NHS regulations.

Last updated 11th February 2019 Website developed by WesternWeb