*Improved Access News*
We are pleased to be able to provide our patient community with an extended service. From 1st October we will be offering late appointments on alternative Monday evenings at Bow.
Working alongside our local colleagues within our federation of General Practices, Mid Devon Healthcare will offer a 7 day service. Evening appointments will be available Monday - Friday across the Federation practices, along with a Saturday and Sunday morning service.
Please click on the image at the bottom of the screen for further information on evening and weekend appointments, this will take you to the Mid Devon Healthcare website.
Introducing our NEW SERVICE
We are very excited to launch our new online consultation service!
eConsult provides an online portal where you can self-check your symptoms and receive on the spot medical advice 24/7 from the vast professional information repository. There are helpful leaflets to help you to self manage your symptoms and advice and guidance on the best healthcare professional to help you.
The system also offers an online form which enables you to seek advice from the administration team on services, request a fit note, enquire about services or seek advice from a GP. You can access eConsult via our Practice website www.bowmedicalpractice.co.uk
Our telephone lines are available from 8.00am - 6.00pm. Calls outside of this time will be answered by the NHS 111 service. The NHS 111 service are able to provide medical advice and information on where to seek treatment when the practice is closed. **DEDICATED DISPENSARY TELEPHONE LINE** Our dispensary team are available to help you with your enquiries every weekday between 11am & 1pm and 3pm - 5.30pm. Please telephone the dispensary team direct line 01363 82749
Our telephone lines are available from 8.00am - 6.00pm.
Calls outside of this time will be answered by the NHS 111 service. The NHS 111 service are able to provide medical advice and information on where to seek treatment when the practice is closed.
**DEDICATED DISPENSARY TELEPHONE LINE**
Our dispensary team are available to help you with your enquiries every weekday between 11am & 1pm and 3pm - 5.30pm.
Please telephone the dispensary team direct line 01363 82749
Do you struggle to get an appointment with a GP due to your working hours?
Has there been a time when a quick chat on the phone with the GP might have helped but you can't take calls in the middle of the day?
If so, our new extended hours service might be just the thing to help you.
We are now offering telephone consultations between 7.30 - 8.00 am on Monday, Tuesday and Wednesday mornings and from 6.30pm - 7.00pm on Monday and Thursday evenings To book a telephone appointment please call reception.
The GP will then telephone you on the day of your appointment at the allocated time. Please leave a landline number wherever possible as this will be a new cost to the practice and mobile charges are significantly higher.
This service is only suitable for certain conditions and healthcare needs, you may still be required to attend for tests and monitoring that cannot be undertaken on the telephone.
The service is not designed for medication requests, requests for letters or reports to be undertaken and cannot be provided to patients who are outside of the UK for any duration.
Patient Participation Group
(for patients of Bow, North Tawton, surrounding villages & hamlets)
The purpose of a Patient Participation Group is:
- To give practice staff and patients the opportunity to discuss topics of mutual interest in their Practice
- To provide a means for patients to make positive suggestions about the practice and specific medical conditions as an 'expert' or experienced patient
- To encourage health education activities within the Practice
- To develop self help projects to meet the needs of fellow patients, such as befriending, help with transport and bereavement support
- To act as a representative group that can be called upon to influence the local provision of health and social care.
If you are interested in joining the patient group, have a suggestion or request or would like further information, please leave your details at reception and we will ask a member of the group to contact you.
Alternatively you can email the group at email@example.com
We would appreciate it if you have a minute to complete the online form or fill in a paper form when you next visit the practice.
The NHS Friends and Family Test is a central initiative, the information gathered is reported monthly. Please take a look, many thanks.
We welcome feedback about the services that we provide, either in person, through the comment books and confidential post boxes available in the waiting room, the Friends and Family forms available in the waiting areas or via the online comment form or the online Friends and Family test portal.
Responses from the Friends and Family Test are reported to NHS England each month.
The Practice will be closed for training and development from 1pm on the following dates:
1st May, 31st July and the 30th October 2019
When the practice is closed, please call NHS 111 for medical advice.
In an emergency please dial 999
Don't forget your vaccines!
Please collect a travel form from reception or download a copy from the leaflet section of our website. Once complete, please return the form to the practice and make an appointment to see the nurse for advice at least 8 weeks before you travel.
A minimum of 8 weeks' notice is required as we may need to order vaccines for you and certain medications need to be taken two weeks before travel, however for those with a multi-stop itinerary please note that a minimum of 12 weeks' notice is required.
Helpful information can be found at: http://www.fitfortravel.nhs.uk/home
All GP practices are required to declare the mean net earnings (eg. Average pay) for GPs working to deliver NHS services to patients at each practice. This is required in the interests of the greater public accountability recognising GP pay is ultimately funded from tax paid by the public.
The average pay for GPs working for Bow Medical Practice in the last financial year was £58,311 before tax and national insurance. This is for 1 full time GP and 3 part time GPs.
CQC rate Bow Medical Practice as OUTSTANDING
We are pleased to share the Care Quality Commissions (CQC) report for Bow Medical Practice. The CQC inspected Bow on the 3rd November 2015; the inspection team have rated the practice as outstanding. The report will be available within the newsletter section on our website www.bowmedicalpractice.co.uk , a link to the report to be found to the right of the page. Alternatively, the report is due to be published on the 4th February 2016 and will be available to view on the CQC's website http://www.cqc.org.uk/
We are very proud of this significant achievement and would like to express our thanks, this outcome is very much due to the commitment, dedication and professionalism of the whole practice team.